Policies and Compliance
These pages contain our current CMA-related policy and transparency information. Content is generated from the latest compliance data.
Ownership Disclosure
Practice ownership and company information.
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Prescription Rights
Client rights when requesting written prescriptions.
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Prescription Policy
Published written policy for prescriptions.
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Dispensing Policy
How medicines are supplied and dispensed.
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Own Brand Disclosure
Use of own-brand medicines and alternatives.
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Parasiticide Products
Published parasiticide products and required notice.
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End-of-Life Care
Euthanasia and cremation options information.
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Out-of-Hours Care
Emergency care provider and contact details.
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Staff and Qualifications
Publicly listed team members and qualifications.
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Accreditations
Current accreditations and tiers.
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Complaints Procedure
How to raise, escalate, and resolve complaints.
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Medicines and Prescriptions
Medicine fees, dispensing terms, and VMD guidance.
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Standard Prices
View CMA standard price list and treatment fees.
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